Right of withdrawal

Customer service

    Right of withdrawal

    Cancellation Policy & Cancellation Form

    A. Cancellation Policy

    Introduction

    Consumers are entitled to a right of withdrawal according to the following stipulations, whereby a consumer is any natural person who concludes a legal transaction for purposes that can predominantly neither be attributed to their commercial nor their self-employed professional activity:

    Right of withdrawal

    You have the right to revoke this contract within 1 month without giving reasons.

    The cancellation period is 1 month from the day on which you or a third party named by you who is not the carrier took possession of the last goods.

    In order to exercise your right of withdrawal, you must send us (JG Jeff Green Vertriebs GmbH, Hans-Schuette-Str. 20, 26316 Varel, Germany, Tel.: +49 4451 91839-0, Fax: +49 4451 91839-9, email : shop@rusty.eu) of your decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post, fax or e-mail). You can use the attached sample revocation form for this, but this is not mandatory.

    To meet the cancellation deadline, it is sufficient for you to send the communication regarding your exercise of the right of cancellation before the cancellation period has expired.

    Consequences of revocation

    If you revoke this contract, we have paid you all payments that we have received from you, including the delivery costs (with the exception of the additional costs resulting from the fact that you have chosen a different type of delivery than the cheapest standard delivery offered by us have), immediately and at the latest within fourteen days from the day on which we received the notification of your cancellation of this contract. For this repayment, we use the same means of payment that you used in the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged fees for this repayment. We may refuse repayment until we have received the returned goods or until you have provided proof that you have returned the goods, whichever is earlier.

    You must return or hand over the goods to us immediately and in any case no later than fourteen days from the day on which you inform us of the cancellation of this contract. The deadline is met if you send back the goods before the period of fourteen days has expired.

    You bear the direct costs of returning the goods.

    You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

    Exclusion or premature expiry of the right of withdrawal

    The right of withdrawal does not apply to contracts for the delivery of goods that are not prefabricated and for the production of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer.

    General information

    1) Please avoid damage and contamination of the goods. Please send the goods back to us in the original packaging with all accessories and with all packaging components. If necessary, use protective outer packaging. If you no longer have the original packaging, please use suitable packaging to ensure adequate protection against transport damage.
    2) Please do not send the goods back to us freight collect.
    3) Please note that the above numbers 1-2 are not a prerequisite for the effective exercise of the right of withdrawal.

    B. Withdrawal Form

    If you want to revoke the contract, please fill out this form and send it back.

    At

    JG Jeff Green Vertriebs GmbH
    Hans-Schuette-Str. 20
    26316 Varel
    Germany

    Fax: +49 4451 91839-9
    Email: shop@rusty.eu

    I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)

    _______________________________________________________

    _______________________________________________________

    Ordered on (*) ____________ / received on (*) __________________

    __________________________________________________________
    Name of consumer(s)

    __________________________________________________________
    Address of consumer(s)

    __________________________________________________________
    Signature of consumer(s) (only if notification is on paper)

    __________________________
    Date

    (*) Delete where not applicable